If FLY is a non-profit organization, why aren't the t-shirts free?
The FLY Pump Tees company is a division of FLY. The t-shirts are not free because our youth spends their time and money on personally creating these products. Every penny of the t-shirts proceeds go directly into a FLY youth account, and those funds are recycled into the program.
How are the FLY t-shirts created?
Our FLY tees are individually created at the hands of our talented youth. Each design is carefully constructed for youth, by youth, although people of all ages can sport them anywhere!
What printing services do you use?
At FLY, we like to encourage small businesses in the DC metro area. After shopping around various different companies, we have finally partnered with DC Shirt & Print for the production of our t-shirts.
What if my order does not fit or is damaged?
Orders may be returned or exchanged within 14 days of receipt. If you received the wrong size, please notify firstname.lastname@example.org with your order number and what size you would prefer. If there is a problem with the merchandise, please let us know within 48 hours of receipt of your order and we will give you a return authorization. Exchanges and returns items must be in unworn condition.
Send returns and exchanges to:
FLY Pump Tees
2021 Martin Luther King Jr. Ave, SE
Washington, D.C. 20020
Is this site secure?
Yes. Any personal information given to Store@flyouth.org will be protected. Your information will not be disclosed to any third parties. Our FLY server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.
To help you recognize secure areas of LocalCelebrity.com, a small lock icon will appear in the lower right corner of your web browser. When this icon is present and in the locked position, you know that the information on that page will be secured.
Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets layer) encryption.
Can I add a t-shirt to my order after I checkout?
Of course! If you would like to add a t-shirt to your order BEFORE it ships, please shoot us a quick email at email@example.com specifying which t-shirt(s) you would like to add. We will send you a confirmation email as soon as we receive your request. Also, keep in mind that we ship on Mondays and Thursdays, so if you would like to altar your order in between those times, you are certainly welcome to do so.
I never received an order number. How can I know if you received my order?
If you successfully placed your order then you will get an email confirmation in your inbox that will include your order number. If you don’t see the email in your inbox, be sure to check your junk mail just in case it got sent there. And if you still don’t see it, contact us and we will check to see if your order came through.
What is FLY?
Facilitating Leadership in Youth is a non-profit organization that is dedicated to serving the youth of Washington D.C. The after-school program provides mentors and tutoring sessions to youth ages 5-18 in the greater Anacostia area. 100% of the FLY t-shirt proceeds go right back to our FLY youth, so show some support and purchase a t-shirt!